FAQ

Frequently Asked Questions

- When should I book my Hair and Makeup Artist? -

There is no hard and fast rule as to how far in advance you should book your makeup artist. Although many Wedding blogs and magazines will tell you to book your Hair and Makeup Artist as soon as you have confirmed your date with your venue, around a year in advance is the norm. My diary is open to take bookings up to 1 year ahead at any one time but always send a message to see if I can help. I will accommodate last minute bookings if I have the availability!

- How do I book? -

If you are interested in booking services then please send me your details through my contact form. Please include your name, bridal party numbers, the services you require, your wedding date and your location/venue. Once I have received this information I am able to check that your date is available, send over my brochure and provide all the information on booking and schedule a discovery call to talk through your wedding and my services in more detail.

Please allow at least 48 hours for a response to all enquiries, I will do my best to get back to everyone within 48 hours where possible.

-How do I secure my Wedding date? -

A £50 non-refundable booking fee secures your wedding booking and holds your date in my diary. Payment can be made by bank transfer and you must ensure you use your name and wedding date as reference.

*Please note, a booking is not confirmed without receipt of a signed contract and cleared booking fee payment. The retainer is non-refundable and non-transferable. I operate on a first come first served basis so if the booking fee remains unpaid then your date can be given to another Bride. Please do not make payment before confirming that your date is available and that I am able to accommodate your booking. You don’t need to know what style you want in order to book your wedding date, this can be discussed with me upon booking and at your trial.

- How much does wedding day hair and makeup cost? -

Pricing is provided upon enquiry. Prices are clear and fixed and do not change depending on the length of your hair, the amount of makeup applied or the style you choose.

- Do I need a trial? -

Your wedding day isn't the time to find out if you and your makeup artist aren't on the same page regarding the look you want, or to find out that you have an allergic reaction to a product. While it is not a necessity, it is very much recommended to have a trial as you have the opportunity to meet me in person and discuss what you do and don’t like for your big day. It gives you the chance to ‘test run’ how the look wears and confirm you are absolutely happy before the day itself. Knowing your hair and makeup is tried and tested avoids unnecessary stresses on the morning of your wedding.

Trials can also be provided for members of the bridal party upon request, where availability allows, but please note that Bridal trials will always be prioritised.

Makeup trials are available Monday to Thursday.

Evening and Friday availability is very limited and not guaranteed.

Weekends trials are not available.

- How long before the wedding should I have my trial? -

I advise my Brides to have a trial on average about 3-6 months before the wedding.

It is possible to have a trial much earlier, or even closer to the wedding date if you are a last-minute booking, however, in order to best prep the skin for your big day and allow any new skincare regimes and products the optimum time for best result, it is advisable to have your trial sooner rather than later.

- What if I’m not sure what I want? -

Please don’t worry if you aren’t sure of the look you’re wanting - many people aren’t! It is, however, good to have some pictures collected of styles and looks that you like so you can start by discussing these with me and build a picture of what you like. Please bear in mind that your particular ‘look’ will be totally unique to you and will depend on your colouring, face shape, hair type, skin type etc.

If you’re still unsure having looked at lots of images online, I am able to create a look for you based on the in depth consultation prior to beginning any hair/make up services.

- How long will my Trial last? -

A hair and makeup trial will include a full consultation and will last anywhere between 2-4 hours. This allows plenty of time to work together to achieve your desired Bridal look. Please permit a little extra time where possible, in case your trial does take a little longer than anticipated.

- Who should I bring to my Trial? -

It’s important that when choosing who to bring to your Trial you are selecting those with opinions that you trust and will bring a calm and positive atmosphere to proceedings. Bridesmaids, Mums and friends can all offer great advice and help you decide on your look, however a maximum of 2 others are permitted at any one time in order to avoid confusion and additional pressure for the Bride.

- Will you travel to me? -

I am committed to ensuring your experience runs as smoothly and seamlessly as possible. As part of this commitment I will travel to your location on the day of the wedding (travel charges apply). I work from a studio space for your trials which will be discussed upon enquiry.

- Will you have enough time and can you provide services for the whole party? -

With experience of many weddings, I am more than comfortable with working to the necessary time restraints of a busy wedding morning.

Generally, we will discuss this on your discovery call and dependent on the number in your bridal party I may need to bring an additional artist to help with larger bridal parties. When this occurs, I will personally select and arrange for this person to be in attendance. I have a team of artists I use frequently and have approved the quality and standard of their work.

An additional artist will not be in attendance unless specifically stated by Chloe when numbers require, so should you want a dedicated artist for your Bridal party please do make this clear. Assistants can be hired at your own request (where Chloe does not feel it is necessary) for a minimum charge of £150. This must be pre-arranged with Chloe and the cost for this will be added to your final balance.

- What products do you use? -

I use a variety of brands and products, with my kit containing a diverse collection for use on different skin and hair types. The products I use on you will differ depending on your needs and requirements and we will discuss in detail your hair/skin type as well as your desired look at the consultation stage.

Brands stocked within my hair and makeup kits include: Becca, ByTerry, Charlotte Tilbury, Hourglass, Laura Mercier, Rodial, Tarte, Tom Ford, Too Faced, Kenra Professional and Moroccan Oil.

- Do You Supply Lashes? -

Yes, lashes are included in every quote so there aren’t any hidden fees along the way. I prefer to use individual lashes for my Brides in order to create a bespoke lash finish that sits as naturally to your lash line as possible.

If you have any specific requests regarding lashes please don’t hesitate to let me know and I will endeavour to accommodate your request where possible.

- If you have any other questions please don't hesitate to get in contact -